Quality Computers. Upgrades. Repairs. Networking. Email. Web Design. Servers. Notebooks. Virus removal. Media streaming. Remote support. Data recovery.
Friendly. Knowledgeable. Cost effective. Helpful A+ support when you really need it.
♦ Be aware of the risks in opening email attachments from unknown senders. Check the sender's name and originating email address. Check for spelling mistakes, or impersonal greetings. If uncertain, call us and we will confirm any suspicions. More info
♦ Classic IT Support will be away overseas attending a series of conferences from13 October to 6 November 2024. For urgent issues, please contact us via our online support form or by email. We will have internet access for remote Teamviewer support.
Innovative remote support solutions hosted and deployed by Classic IT Support
Welcome! Our motto and ethos is for you to simply "Enjoy your computing experience!"
Support is just a phone call away. Within minutes we can be connected to your computer and help you with your IT problem. Or, for more serious issues, we'll either call in or have your computer delivered to our office near Northam. We'll do everything we can, in the best possible time, to get your computer running and connected again. Need a new computer? You've come to the right place.
The Classic IT Support badge represents outstanding
and unparalleled service and quality. "Classic" means:
• Of highest rank or class.
• Serving as an outstanding representative of its kind.
• Having lasting significance or recognised worth.
We operate as a not-for-profit oriented service business with offices near Northam in Western Australia.
See us for quality, custom-built computers, upgrades and repairs, A+ support with friendly, easy to understand solutions. We provide IT support and technical services, including localised domain hosting on robust infrastructure, including MessageWeek media streaming.
Free unlimited life-time support means that for the time that you own a Classic IT computer, you may call our support technicians as often as you like and be assured of a prompt, friendly and knowledgeable response.
We strive to give you the best possible service. Call us as often as you need help. Our support technician will give you the best advice possible, and if your computer requires servicing, arrange either a RTB pick-up or an on-site service call.
Remote support via Teamviewer is affordable and often immediate.
The risks of basing our entire working ecosystem "on the cloud" has inherent dangers which are widely known throughout the public domain. Of course, the sheer convenience of having all one's documents, photos, emails, metadata, passwords and authenticator codes backed up to a "safe" online storage place sounds idyllic - but is it? Every week we hear of data leaks, hacker exploits and the litigation that often follows. Last week millions of private, personal medical records were being offered online. Who takes responsibility for this kind of malevolent subversion?
The question is: how safe is your online data? We've seen the best of online security compromised at times, either by human error, back door entries, international hacker activity and novel software exploits.
Another consideration is what happens when there's a power outage, or an undersea cable cut? You may have a solar battery backup to keep operating, but what about your data? In times of war and espionage, the first casualty is essential infrastructure. Globalisation hasn't helped. Undersea cables cut by ship anchors or underwater subversive activity is now the norm.
With online services offering generous free cloud storage, such as One-Drive, Drop-Box and Google-Drive, it's easy to absolve any personal responsibility for the safety and accessibility of your data; many don't regularly backup to an external hard disk drive or local NAS (Network Attached Storage). Thus, an online solution seems ideal, with your PC or phone simply existing as a thin client.
Our recommendation, whether you work partially or entirely online, or totally locally, is to backup locally daily. This is easy to automate with regularly synchronising with a local NAS or networked PC. A spare external backup hard disk drive can be regularly swapped out and kept safe in an alternate location, keeping safe a recent Windows System Image or Macrium IMG backup. So, should you be hit with ransomware or experience some other unforeseen anomaly, you have a complete backup redundancy, and are not reliant on the "cloud." Local ecosystems with little reliance on cloud storage means that you have full control and access to your data.
Need further advice or help? Please don't hesitate to contact us. At the very least, backup every day.
Quality computers, upgrades and repairs. Remote support, onsite service or return to our IT workbench.
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Why Classic IT Support is your best choice:
Quality Computers, Upgrades and Repairs. Online A+ support. Friendly, professional & knowledgeable, with 27 year's computing experience.
Our work in the past 27 years has also been in the technical and behind the scenes involvement in media streaming, not only in the supporting IT infrastructure but also in production of 1000 online, good news long-form and shorts videos.
Our main web server is located in Perth, where we stream HTML5 copies of our videos which are also embedded on YouTube. This provides some redundancy and fail-over in case of any wider internet disruption.
